At Results Checker, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Data
We may collect personally identifiable information such as:
Name — When you register, place an order, or contact us
Email Address — Used for order confirmations, PIN delivery, and account-related communications
Phone Number — Used for SMS delivery of PINs and account verification
Transaction Records — Details of purchases including product type, amount paid, and transaction date
Account Credentials — Securely hashed passwords for registered users
Automatically Collected Data
When you visit our website, we may automatically collect:
IP Address — For security, fraud prevention, and rate limiting
Browser Type & Version — To optimise our website for your device
Device Information — Operating system, screen resolution, and language preferences
Usage Data — Pages visited, time spent, and referral sources
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Fulfilment — Processing payments and delivering checker PINs via email or SMS
Account Management — Creating and maintaining user accounts (customers, resellers, admins)
Customer Support — Responding to inquiries, troubleshooting issues, and resolving disputes
Fraud Prevention — Monitoring for suspicious activity and protecting against unauthorised transactions
Marketing (Opt-In Only) — With your explicit consent, we may send promotional offers, product updates, or service announcements
Legal Compliance — Fulfilling our obligations under applicable laws and regulations
3. Marketing Communications
We only send marketing communications to users who have explicitly opted in. You may opt out at any time by:
Contacting us via email at support@resultchecker.banibatiti.com
Using the unsubscribe link in any marketing email
Opting out of marketing will not affect your ability to use our services or receive transactional communications (order confirmations, PIN deliveries, etc.).
4. Information Sharing & Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
Payment Processors — We share necessary transaction data with Paystack, Hubtel, and other payment gateways to process your payments. These processors have their own privacy policies governing data handling.
Service Providers — We may engage third-party providers for email delivery, SMS services, and hosting. These providers are contractually bound to protect your data.
Legal Requirements — We may disclose information if required by law, court order, or governmental regulation.
Business Transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy:
Account Data: Retained for the duration of your account plus 2 years after account closure
Transaction Records: Retained for 6 years for tax and legal purposes
Marketing Preferences: Retained until you withdraw consent
Security Logs: Retained for 90 days
6. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
Encryption of data in transit (TLS/SSL)
Secure password hashing (bcrypt with cost factor 12)
IP-based rate limiting and brute-force protection
Regular security audits and file integrity monitoring
Restricted access to personal data on a need-to-know basis
7. Your GDPR Rights (EU / EEA Users)
If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):
Art. 15 — Right of Access
You have the right to obtain confirmation of whether we process your personal data and, if so, access to that data and information about how it is processed. Submit an access request.
Art. 16 — Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data without undue delay.
Art. 17 — Right to Erasure ("Right to be Forgotten")
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. Note that we may retain certain data for legal or tax compliance purposes.
Art. 18 — Right to Restrict Processing
You have the right to restrict processing of your data while a dispute is being resolved (e.g., accuracy of data or lawfulness of processing).
Art. 20 — Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
Art. 21 — Right to Object
You have the right to object to processing of your personal data for direct marketing purposes, or processing based on our legitimate interests.
Art. 22 — Automated Decision-Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you.
If you are a resident of California, USA, the California Consumer Privacy Act (CCPA) grants you the following rights:
Right to Know (§1798.110): You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, the business purpose, and the categories of third parties with whom we share it.
Right to Delete (§1798.105): You have the right to request deletion of personal information we have collected from you, subject to certain exceptions (e.g., legal compliance, fraud prevention).
Right to Opt-Out (§1798.120): You have the right to opt out of the "sale" of your personal information. We do not sell personal information as defined by the CCPA.
Right to Non-Discrimination (§1798.125): We will not discriminate against you for exercising any of your CCPA rights.
To exercise your CCPA rights, submit a data subject request. You may also contact us at support@resultchecker.banibatiti.com.
9. Data Protection Officer (DPO)
We have appointed a Data Protection Officer to oversee our data protection strategy and compliance with GDPR, CCPA, and other applicable privacy laws. You can contact our DPO:
If you are in the EU/EEA and believe we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with your local data protection authority. For users in Ghana, the relevant authority is:
Your personal data may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place:
Standard Contractual Clauses (SCCs): We use European Commission-approved contractual clauses for transfers to third countries.
Payment Processing: Payment data is processed by Paystack (Nigeria) and Hubtel (Ghana), both of which maintain their own security and privacy compliance.
Service Providers: Email and SMS delivery providers are contractually bound to protect your data under data processing agreements (DPAs).
By using our services, you acknowledge that your data may be processed in jurisdictions where data protection laws may differ from those in your country of residence.
12. Cookie Consent & Preferences
Our website uses cookies for various purposes. You have the right to choose which cookies you allow:
Essential Cookies: Required for session management, security, and fraud prevention. These cannot be disabled.
Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics). Enabled only with your consent.
Marketing Cookies: Used for personalised advertising (e.g., Google AdSense). Enabled only with your consent.
You can manage your cookie preferences at any time:
Or adjust your browser settings to block or delete cookies
We log your consent choice for compliance purposes. Your preferences are stored locally and can be changed at any time.
13. Third-Party Links
Our website may contain links to third-party sites (e.g., Paystack, Hubtel, exam authority websites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing them with personal data.
14. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete it promptly.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Changes will be posted on this page with an updated effective date. Material changes will be notified via email or a prominent notice on our website.
We encourage you to review this policy periodically. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
16. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: